AODA Requirement in effect as of effect January 1, 2021
According to the Government of Ontario, all web content including PDFs and other media, must meet AODA requirements to be WCAG 2.0 AA compliant as of January 1, 2021.
Project Update: January 15, 2021
- PDF Submissions. All website/web content submission will require that accessibility requirements are met prior to being posted on our external websites. This is an AODA requirement that public websites and web contents must meet WCAG 2.0 Level AA effective January 1, 2021.
- Please ensure that accessibility requirements are scoped in during the document creation process to avoid delays in posting. Should there be circumstances (i.e. regulatory requirements) that need consideration, please reach out to Digital Solutions to review as soon as possible. If a document cannot be posted in an Accessible format beyond a temporary status, Digital Solutions will require an email that a VP (who is accountable for the Regulatory Compliance Management Annual Attestations within the department) has signed-off on accepting the risk of being non-compliant.
- PDFs used externally. In cases where PDFs created by our company are sent out to an external source or business for use we may be asked to provide accessible documents. It is strongly recommended that all documents be made accessible whether posted internally or externally. Our organization supports accessibility as part of our user experience. This philosophy is integrated in our process to ensure all users have accessibility equality where we are able to provide a high-standard experience. Please advise Digital Solutions of all documents used externally.
- Contact.If you need any support, please reach out to Digital Solutions at firstname.lastname@example.org.
Please review the PDF accessibility guidelines on this page for detailed instructions on making your PDFs accessible.
Digital Solutions team will be screening all incoming PDFs to ensure they are accessible and if they are not they will be sent back. Digital Solutions will no longer post PDFs to our sites if they are not compliant.
**Create a backup copy of your PDF document before using any accessibility tools in Adobe Acrobat Pro DC. Some changes cannot be reversed after an update has been made.**
PDF Accessibility Requirements & Guides
Note: The requirements outlined here are mandatory. Your team is responsible for the accessibility of your PDF(s), including running your own accessibility checks. The Digital Solutions team should be treated as the last step in the proccess, where we will run a check to ensure nothing was missed before publishing. In the event we find an accessibility error, we will send the document(s) back for revision.
If you have questions on anything covered in this guide please reach out to us at email@example.com
Accessibility is an on going proccess and this guide will be updated from time to time to accomodate this evoloving practice.
Our team uses Adobe Acrobat Pro DC for PDF accessibility and this guide was created based on that platform. Do not use the free PDFCreator program that is available, it does not support accessibility.
For visual learners, this youtube tutorial is very useful.
This written guide from Adobe takes you through the Prepare Form process.
The only part of PDF accessibility that may require translation is if you need alt text for an image, link or form field Tooltip. Generally, you can use phrases from the document itself, but if you require specific alt text that is not contained in the document you will need to submit a Broca request. Some form fields need extra context in the Tooltip to provide users with the proper instructions; if this is needed in any of your form fields you will likely need translation.